Need help with your order?
Use this page for order questions, status help, contact updates, or problems after purchase. Do not send passwords through Shopify checkout or email.
Order status
Normal flow: Received → In progress → Completed → Proof sent.
Contact methods
Support can use Discord, WhatsApp, Instagram, or email based on your order info.
Completion proof
When finished, proof can be sent by screenshot, video, or message confirmation.
Send a support request
Add your order number if you already bought a package. This form sends to your Shopify store email.
How updates work
Your order was placed and saved.
Support started handling it.
The order work is finished.
Support sends proof or confirmation.
Quick answers
Do I enter passwords at checkout?
No. Do not enter passwords at checkout. Only contact info, platform, and order preferences.
How do I get updates?
Support contacts you through your selected method and sends status updates.
What should I include in support messages?
Include your order number, package name, preferred contact method, and what you need help with.
Where does this form send?
It sends to the email connected to your Shopify store contact settings.